As a SilverFit customer, you will find information about the system, the latest updates, training courses, events and frequently asked questions on this page.
There is now the option to watch an instructional video prior to each exercise of the SilverFit Flow. These new videos show both the practical execution of the exercise and the game elements you encounter in the game. The instruction videos only show the game settings as you have set them in the settings screen.
In the Birthday Cake game, the goal is to reach the target flow by exhaling as hard and fast as possible. This exercise is aimed at improving the patient’s capacity to forcefully exhale as much air as possible from the lungs. It is of clinical relevance to maintain airway clearance and avoid sputum build-up on the lungs.
Is your question not in this list? Check the SilverFit manual for even more solutions to technical problems. Do you have another support question? Please contact our support department.
Click the speaker button in the bottom right corner of the screen to adjust the volume. Ensure the laptop is not muted. This is the case if the speaker button in the bottom right corner has a cross or line through it. The sound should be audible if the volume is between halfway and full.
The breathing sensor must be connected to the USB-connection of the laptop. After about 10 seconds the sensor will automatically connect to the system. When this happens, the sensor-icon in the bottom right corner becomes visible and indicates 'Sensor connected'. If this has not happend after 30 seconds, try one of the following solutions:
If this does not solve the problem, contact your distributor or SilverFit.
The breathing sensor must be connected to a USB port on the laptop. After about 10 seconds, the system will automatically connect to the sensor. The sensor icon will be activated in the bottom-right of the screen and the message ‘Sensor connected’ will appear.
If this has not happened after about 30 seconds, try one of the following solutions:
If the above does not help or the issue persists, please contact SilverFit.
The screen might be in standby mode. Press the power button on the laptop. If there is no light at all on the screen, check the following:
When you press the power button, a white light will turn on behind the button, and you will hear a soft buzzing sound from the internal fan.
If these things do not happen, check the following:
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